Privacy Policy

Mobile Tire Service - Your Privacy Matters

Effective Date: January 1, 2025

At Nopebo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile tire service website and services.

1. Information We Collect

1.1 Personal Information

When you request our mobile tire service, we may collect the following personal information:

Full name and contact details (phone number, email address)
Physical address and service location
Vehicle information (make, model, year, tire specifications)
Payment information and billing details
Service history and preferences

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on our website
Referring website addresses
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To schedule and provide mobile tire services at your specified location
Communication: To contact you regarding appointments, service updates, and confirmations
Payment Processing: To process transactions and send invoices
Customer Support: To respond to inquiries and resolve service issues
Service Improvement: To analyze usage patterns and enhance our services
Marketing: To send promotional offers and updates (with your consent)
Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating our business (payment processors, scheduling software providers)
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets
Protection of Rights: To protect our rights, property, or safety, and that of our customers

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission (SSL/TLS)
Secure servers and regular security audits
Access controls and authentication procedures
Employee training on data protection practices

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request a copy of your data in a structured format
Restriction: Request restriction of processing in certain circumstances

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company Name: Nopebo

Address: 123 Richmond Road, London, N1 8PR

Email: [email protected]

Phone: +44 207 534 8761

Your Consent: By using our mobile tire service website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.